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Tuesday, March 15, 2011

How to Install Office 2010 in Windows 7

Last week I got some project from one of my trusted freelance editor. The project was important and I was supposed to complete it in a week time. I was quite happy with the offer as it was really interesting and was related to one of my favorite subject on sociology.

Being working on my Windows 7-based Hp computer I realized that my Office 2003 is not up to the mark and I should get it replaced with the new Office 2010. Things were never easy for me when it comes to install and activate any new software application on my system. I drained my knowledge to clad on the application software but went nowhere. I searched on the Google to get some relevant solution for the Office 2010 installation issue.

After searching a few pages I got a webpage, where it was mentioned to get your answer. I submitted my question “How to Install Office 2010 in Windows 7”, and with no delay I came to a step-by-step solution, but my Adam and Eve was not with the site. I wanted to know the authenticity of the website and then I came across a toll-free number which was mentioned on the same page. I dialed that number with my mobile to get some tech support for MS Office 2010 and in a few seconds my call was picked by a technician. He took some details and then asked me to insert the Microsoft Office 2010 installation disk into the DVD drive. I did the same.

Afterwards, the technician wanted to have the remote access of my HP computer, to which I agreed. Next, what I could see was next to dream. The mouse pointer was moving on its own; the Office set-up file was downloaded and run to install the program and later on it was activated using the product activation key, which I offered him over the chat window. Indeed it was an 'andsome experience. I thanked the guy and paid the bucks. It was a nominal price, which I hadn’t imagined.

Next moment I restarted my hp computer. I went through my Word and Excel file. All were looking great under the new version of Office. The new features of Office 2010 were extremely flawless and simple to use. I wouldn’t have finished the project in time if the problem had remained with the installation.

Sunday, March 6, 2011

Big Deal! Offered by Small Business Computer Support Enterprises

Dude, that's was a stupid idea to get the new Microsoft server! This time it was a totally bad experience of upgrading my server to the new Windows Server 2008 R2. It was a complete disaster as nothing of the server data could be shared and the e-mailing system was too corrupted. I fought hard to get the thing on right way, but eventually failed. It was a good time for the employees who were strolling in the cafeteria with an excuse.

I called up an emergency meeting of the IT section of the company, which was handling my small business. I scolded those guys badly with an ultimatum that if the issue is not resolved within an hour I am going to take some strict actions. Then one of the junior members of the team suggested me to call up small business computer support company. I went furious about the idea and said “Then, what the hell you are sitting for.” The meeting was dispersed shortly with a Windows Server Troubleshooting mission. 

The team worked hard but it came nowhere! Suddenly the thought of getting remote Tech Support for my business struck my mind. I turned on my hp laptop, searched on the google to get some links. Within a few minutes I was on a page which was titled ‘Small Business Computer Support’. I navigated to a toll-free number given below and without thinking anymore I dialed up the number. The next moment my call was connected to a remote technician. He greeted me and then asked for the server problem. I narrated the whole story from head to tail. The person on the other end asked over the phone about taking the remote access of my Windows Server 2000 8 computer, to which I agreed.

Later on, he diagnosed the issues with the server machine. He resolved the file sharing problem and the issues with the Microsoft Exchange Server. Afterwards, he asked me to run application of my choice. I was able to quickly find the right information. I asked my staffs to come on and test their system and share record which are kept on the server. They all were able to share those stuffs and the outlook on the exchange server was also working well. I tested the e-mail accessibility on my Smartphone device too. Everything was back on track.

It was a great tech support, indeed! I thanked the tech support guy, who did a splendid job in no time. The image of the guy came into my mind who suggested me first to go for the remote tech support. I felt embarrassed that I shouldn’t have shouted at him. At last I called my whole team; we celebrated the happy moment.

Wednesday, March 2, 2011

Get instant technical support via phone number

 

Last week I was busy in generating a report of corporate importance at my office. I collected various analytical and search reports and sat in front of my computer to compile the whole as per my manager’s  demand. I was quite optimistic about accomplishing the task in time but my dream was shattered as the system began to restart on its own.

My face turned pale yellow; I was not able to decide what to do and how to get the problem resolved. I was in instant need of Computer Technical Support. I called up a local technical support guy, who was taking care of the computer problems from the last 5-years. He worked hard to sort out the problem but didn’t succeed. At last he handed up, but as you know well bad news travel fast and my manager came soon. He gave me a phone number and asked me to get your computer fixed soon as complete the report as it is very urgent. Instantly I dialed the number thinking that it’s better late than never. The very next moment my call was entertained by a technician.
As the person on the other side greeted me I was stunned as he said ‘How may I assist you?’ I counteracted him with ‘How can you help me I need Computer technical help?’ The technician was polite and he quickly asked for the computer problem that I had. He assured me that he can fix the issue and that his company is providing Computer technical support through remote technology. We discussed the problem. The technician asked for the Windows installation CD. Luckily it was with me. He instructed me step-by-step to start the machine in Safe Mode and then take back up and then restore the computer. I did the troubleshooting as per the direction of the technician. Eventually, I found the technical support of great help. Not only the problem was resolved but I observed that my system is running fast and smooth. I thanked the guy.

I completed the task, which was urgent as per the company. I sent the data to my boss and went home. I was really pleased with the technical support offered by the guy it was a mind blowing experience. Still I have kept the phone number of the company.

Friday, February 25, 2011

How to get eMachine Help & Support


When it comes to purchase a laptop, lots of brands and images come into the mind, which are often driven by lucrative ads published either in print or in online media. But everything that glitters can’t be gold. Stunning facts and features are shown once you step down to purchase a machine and sky rocketing promises are done.

I have seen people showing grievances at their vendor after purchasing computers and laptops. They keep complaining of issues related to performance, battery life, software conflicts and many more. You should be pretty careful before making a final deal as you can’t play with your hard-earned money. I have an eMachine laptop which is around 5 years old and I am very much satisfied with it. It was a really worthwhile decision. In fact it’s a lucky machine for me as I have accomplished some great success. With the eMachine help I never think anything impossible. Recently, I have updated it to Windows xp service pack 3. I use it maximum for the Internet purpose, as the laptop didn’t carry the network card so I am using a card of HP network adapter. This eMachine is a part of my life. It remains with me anywhere and anytime and it had never disappointed me in my long run except the one which I am going to share.


Last month I went on an office tour to meet a client. There were some important tasks to be discussed but unfortunately my laptop was not displaying anything it was absolutely blank. For a moment I became hopeless. I reinstalled the battery many a time but to no use. A genuine man suggested me eMachine phone number to get the online help. As there was no way out I dialed the helpline number and after a few seconds of ivr the call was entertained by a sweet-spoken girl. She collected some details regarding the problem and then suggested me to perform certain steps with the Windows xp Cd to restore the emachine. With real-time emachine help I was able to come over the problem. Still I have the eMachine phone number and I use to call those guys when I am in trouble. Time changes but a relation never. I have registered with the tech support company for an annual subscription under which I am entitled to get unlimited support round-the-year. Getting the issue resolved in front of your eyes is an ultimate feel of ecstasy!

Thursday, February 24, 2011

Windows 7 Help & Support- The Live Experience

Yesterday my daughter insisted me to get Windows 7 on my HP laptop though I was not in favor to migrate the laptop from running Windows xp. She told me about the flabbergasting features of the latest operating system and I went into flow. I loaded the system software with a hope that it will give new breathe to the laptop performance but all in vain since the new software was not recognizing the hp printer machine at all.

I applied some tips, like plugging and unplugging the printer cable, restarting the laptop but nothing happened. When I didn’t get any ins and outs I scolded her in frustration telling her to throw all these into garbage. But she remained quiet and said “Don’t worry dad, it will be alright soon”. She opened Google, to search for ‘Windows 7 support’. She came across certain pages but not so much relevant. Then she entered ‘technical support for windows 7’ but again with nowhere. I suggested her to try with ‘Hp printer support’. After a short while she asked me for mobile. I gave her and she dialed the number of a tech support company. Very soon the call was entertained by a technician. He collected some details courteously about the printer problem and then asked for the remote access of my hp laptop. I was a bit hesitating but my daughter backed me and finally I agreed. Technician started working on the system; he updated the HP printer driver and asked me to take a test-print. This time the printer worked. I was amazed with the action of the technician. He hardly took 10 minutes to fix the problem which we couldn’t do in hours. I made the online payment for the same; it was a nominal price which he asked for. It was an excellent job done by a person sitting thousands miles away and I was stunned with the remote tech experience. Everything went like a dream.

I thanked the person on the other side of the phone. I got an e-mail too regarding a service guarantee, which was reading like, ‘We are happy to help you and in case the problem arises back in 48 hours then it can be resolved by our experts at no cost”.

Monday, February 14, 2011

Issues with Acer product! Just call phone number

Last week the office situation was quite tense and it was almost a battle like environment. Due to the closing of the month everyone was busy in compiling his/her report. I was practically indulged in the last assignment which was till date pending. I clicked on a word doc., which was on my Acer laptop to open it but I couldn’t access it. After a repeated attempt I lost my hope. I was really disgusted with my acer machine.

I opened the google and searched randomly with a few keywords such as acer support, phone number for acer and so many. After going through some of them I discovered a phone number on a page which was promising for an online remote support for acer. I dialed the number and the next moment my call was entertained by a technician. He took some details and then asked for the remote access of my acer laptop. Initially I was a bit confused but later on he assured me that it will be done through a secure Internet connection. He navigated me to his company website and then I permitted him to go ahead. He diagnosed my laptop and fixed the problem within 5 minutes.

Next time, when I opened the file I was getting the smooth access of it. I took a deep breath and then started working on the machine and completed the assigned project, created the monthly report and delivered all the items to my boss via the attachment on Outlook. Finally I was relaxed. I thanked the guy who helped me on the phone. It was a great tech support indeed!

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Thursday, February 10, 2011

Call phone number for HP support and get instant support

 

I can remember well that it was the closing time of the office and soon I got a fax from one of the retail client whom our marketing team had approached last week and delivered the presentation. I was almost packed with my bag but getting the fax I restarted my computer, turned on the HP printer and fetched it with papers. I clicked on the ‘Print’ button but there was no action. I checked the connection and the plug, everything was in place. It was a panicked moment as I wanted to have those prints very urgently so as to circulate the order to the production and the delivery teams. Apart from I had promised my family to come early so as to join a party at my friend’s home. I went blue with the thought that what to say my boss. I gathered the courage and went into his cabin with a sad face. Looking at my face he guessed that I would be coming for some excuse. He asked with a grueling voice “Yeah! Tell me”. I told the situation of the printer and calmly asked how to get the support. The very next moment he commented “Oh! What you think, am I a fool here? You must have done something wrong with the machine so as to make early to home. Listen I don’t want any excuse, stay here until the task is finished, and, get lost now.

I was repenting on my mistake of telling the truth. I searched on the Internet for “Phone number for HP support” and opened some links. I was looking for a phone number for getting support for my HP printer. I got a page where it was mention “We are providing online support via phone”. I browsed the page and luckily got a number. I dialed the number and was soon entertained by a technician. He took some details and instructed me to reinstall the HP printer driver on the computer. I did the same and then he told me to just restart your system after the call and everything will be fine.

After sometime I restarted the machine and took the print-outs which I needed. I went to the boss cabin again and handed over those. He was staring at me. I said “Good bye” and was about to leave. Just then he called me and said he is sorry to be harsh with his words. I left the office around 7 PM and went home, but I was satisfied that I was able to prove myself. Till date I have kept that phone number for HP support in my record. I have shared the number with some friends and they are satisfied with the remote support service too.

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