Issues with Acer product! Just call phone number

Last week the office situation was quite tense and it was almost a battle like environment. Due to the closing of the month everyone was busy in compiling his/her report. I was practically indulged in the last assignment which was till date pending. I clicked on a word doc., which was on my Acer laptop to open it but I couldn’t access it. After a repeated attempt I lost my hope. I was really disgusted with my acer machine.

I opened the google and searched randomly with a few keywords such as acer support, phone number for acer and so many. After going through some of them I discovered a phone number on a page which was promising for an online remote support for acer. I dialed the number and the next moment my call was entertained by a technician. He took some details and then asked for the remote access of my acer laptop. Initially I was a bit confused but later on he assured me that it will be done through a secure Internet connection. He navigated me to his company website and then I permitted him to go ahead. He diagnosed my laptop and fixed the problem within 5 minutes.

Next time, when I opened the file I was getting the smooth access of it. I took a deep breath and then started working on the machine and completed the assigned project, created the monthly report and delivered all the items to my boss via the attachment on Outlook. Finally I was relaxed. I thanked the guy who helped me on the phone. It was a great tech support indeed!

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