Wednesday, March 2, 2011

Get instant technical support via phone number

 

Last week I was busy in generating a report of corporate importance at my office. I collected various analytical and search reports and sat in front of my computer to compile the whole as per my manager’s  demand. I was quite optimistic about accomplishing the task in time but my dream was shattered as the system began to restart on its own.

My face turned pale yellow; I was not able to decide what to do and how to get the problem resolved. I was in instant need of Computer Technical Support. I called up a local technical support guy, who was taking care of the computer problems from the last 5-years. He worked hard to sort out the problem but didn’t succeed. At last he handed up, but as you know well bad news travel fast and my manager came soon. He gave me a phone number and asked me to get your computer fixed soon as complete the report as it is very urgent. Instantly I dialed the number thinking that it’s better late than never. The very next moment my call was entertained by a technician.
As the person on the other side greeted me I was stunned as he said ‘How may I assist you?’ I counteracted him with ‘How can you help me I need Computer technical help?’ The technician was polite and he quickly asked for the computer problem that I had. He assured me that he can fix the issue and that his company is providing Computer technical support through remote technology. We discussed the problem. The technician asked for the Windows installation CD. Luckily it was with me. He instructed me step-by-step to start the machine in Safe Mode and then take back up and then restore the computer. I did the troubleshooting as per the direction of the technician. Eventually, I found the technical support of great help. Not only the problem was resolved but I observed that my system is running fast and smooth. I thanked the guy.

I completed the task, which was urgent as per the company. I sent the data to my boss and went home. I was really pleased with the technical support offered by the guy it was a mind blowing experience. Still I have kept the phone number of the company.

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