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Tuesday, March 15, 2011

How to Install Office 2010 in Windows 7

Last week I got some project from one of my trusted freelance editor. The project was important and I was supposed to complete it in a week time. I was quite happy with the offer as it was really interesting and was related to one of my favorite subject on sociology.

Being working on my Windows 7-based Hp computer I realized that my Office 2003 is not up to the mark and I should get it replaced with the new Office 2010. Things were never easy for me when it comes to install and activate any new software application on my system. I drained my knowledge to clad on the application software but went nowhere. I searched on the Google to get some relevant solution for the Office 2010 installation issue.

After searching a few pages I got a webpage, where it was mentioned to get your answer. I submitted my question “How to Install Office 2010 in Windows 7”, and with no delay I came to a step-by-step solution, but my Adam and Eve was not with the site. I wanted to know the authenticity of the website and then I came across a toll-free number which was mentioned on the same page. I dialed that number with my mobile to get some tech support for MS Office 2010 and in a few seconds my call was picked by a technician. He took some details and then asked me to insert the Microsoft Office 2010 installation disk into the DVD drive. I did the same.

Afterwards, the technician wanted to have the remote access of my HP computer, to which I agreed. Next, what I could see was next to dream. The mouse pointer was moving on its own; the Office set-up file was downloaded and run to install the program and later on it was activated using the product activation key, which I offered him over the chat window. Indeed it was an 'andsome experience. I thanked the guy and paid the bucks. It was a nominal price, which I hadn’t imagined.

Next moment I restarted my hp computer. I went through my Word and Excel file. All were looking great under the new version of Office. The new features of Office 2010 were extremely flawless and simple to use. I wouldn’t have finished the project in time if the problem had remained with the installation.

Sunday, March 6, 2011

Big Deal! Offered by Small Business Computer Support Enterprises

Dude, that's was a stupid idea to get the new Microsoft server! This time it was a totally bad experience of upgrading my server to the new Windows Server 2008 R2. It was a complete disaster as nothing of the server data could be shared and the e-mailing system was too corrupted. I fought hard to get the thing on right way, but eventually failed. It was a good time for the employees who were strolling in the cafeteria with an excuse.

I called up an emergency meeting of the IT section of the company, which was handling my small business. I scolded those guys badly with an ultimatum that if the issue is not resolved within an hour I am going to take some strict actions. Then one of the junior members of the team suggested me to call up small business computer support company. I went furious about the idea and said “Then, what the hell you are sitting for.” The meeting was dispersed shortly with a Windows Server Troubleshooting mission. 

The team worked hard but it came nowhere! Suddenly the thought of getting remote Tech Support for my business struck my mind. I turned on my hp laptop, searched on the google to get some links. Within a few minutes I was on a page which was titled ‘Small Business Computer Support’. I navigated to a toll-free number given below and without thinking anymore I dialed up the number. The next moment my call was connected to a remote technician. He greeted me and then asked for the server problem. I narrated the whole story from head to tail. The person on the other end asked over the phone about taking the remote access of my Windows Server 2000 8 computer, to which I agreed.

Later on, he diagnosed the issues with the server machine. He resolved the file sharing problem and the issues with the Microsoft Exchange Server. Afterwards, he asked me to run application of my choice. I was able to quickly find the right information. I asked my staffs to come on and test their system and share record which are kept on the server. They all were able to share those stuffs and the outlook on the exchange server was also working well. I tested the e-mail accessibility on my Smartphone device too. Everything was back on track.

It was a great tech support, indeed! I thanked the tech support guy, who did a splendid job in no time. The image of the guy came into my mind who suggested me first to go for the remote tech support. I felt embarrassed that I shouldn’t have shouted at him. At last I called my whole team; we celebrated the happy moment.

Wednesday, March 2, 2011

Get instant technical support via phone number

 

Last week I was busy in generating a report of corporate importance at my office. I collected various analytical and search reports and sat in front of my computer to compile the whole as per my manager’s  demand. I was quite optimistic about accomplishing the task in time but my dream was shattered as the system began to restart on its own.

My face turned pale yellow; I was not able to decide what to do and how to get the problem resolved. I was in instant need of Computer Technical Support. I called up a local technical support guy, who was taking care of the computer problems from the last 5-years. He worked hard to sort out the problem but didn’t succeed. At last he handed up, but as you know well bad news travel fast and my manager came soon. He gave me a phone number and asked me to get your computer fixed soon as complete the report as it is very urgent. Instantly I dialed the number thinking that it’s better late than never. The very next moment my call was entertained by a technician.
As the person on the other side greeted me I was stunned as he said ‘How may I assist you?’ I counteracted him with ‘How can you help me I need Computer technical help?’ The technician was polite and he quickly asked for the computer problem that I had. He assured me that he can fix the issue and that his company is providing Computer technical support through remote technology. We discussed the problem. The technician asked for the Windows installation CD. Luckily it was with me. He instructed me step-by-step to start the machine in Safe Mode and then take back up and then restore the computer. I did the troubleshooting as per the direction of the technician. Eventually, I found the technical support of great help. Not only the problem was resolved but I observed that my system is running fast and smooth. I thanked the guy.

I completed the task, which was urgent as per the company. I sent the data to my boss and went home. I was really pleased with the technical support offered by the guy it was a mind blowing experience. Still I have kept the phone number of the company.

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