Enjoy the Birthday Cake

Yesterday, I got a chance to see an old friend after a long time; in fact the occasion was special, the birthday of his son.

Everything was going fine; the party was a perfect one from kid’s point of view. One of the games enjoyed by all the kids was the “Rabbit Hole”, where they were allowed to pass through a cylinder like structure and then pick their gift kept in the bowel. The cylinder was some 10 feet long.

The whole theme was very creatively designed and the children were enjoying the party to the utmost level. Kids dressed in hats and funny masks, colored balloons, loud music everything was adding up to the ambit charm.  We too were enjoying the entire set-up.

I pulled up the USB drive, which I had brought specially to gift the birthday boy. In fact, it was hosting a personalized birthday song, which I had composed on my own.

I asked my friend to play it on the acer laptop, kept on the side. And then everybody went silent to hear it. Oh, bollocks! Nothing was coming out of it.

He then asked me to do something to fix Acer laptop sound issues. I requested the children to sit aside, and then started troubleshooting. I explored the “Sound and Audio Devices” icon under the Control Panel to check the problem.

There was a big “!”, against the “Multimedia audio controller” in the “Device manager” section. I updated the driver and the issue was resolved.

The Acer laptop repair task was successfully done, and the sound started streaming out of the USB and then everybody sung the Birthday song in my tune,

Candles were blown out formally, and when I said “Let’s cut the cake, come on!” every one jostled around.

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Frustrating Dell Computer Users Punished For Nothing

“Man proposes and God disposes”, it came down truly on a Dell computer user who called up saying, “I installed AVG Update, but then it halted the system booting, ‘Am I wrong?’” “Are you from Dell computer support” he further asked.

I ascertained, I am not from Dell but our company delivers support for the Dell computer, laptop and printer.

I asked the exact error, then he came up with a long thread, “STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem.”

I informed him that its not actually his fault, there is something wrong with the AVG update, which is available on the AVG server. Soon it will be restored but at the time you need to reinstall the software or discard the update.

I collected a few details, which were mandatory on my part. I came to know that the machine was equipped with windows 7 64-bit.

I advised the computer user to start the system in “Safe-Mode” I instructed him over the phone, afterwards I asked for the remote access of the system to which he agreed upon.

I navigated directly to the “Control Panel”, and then to the program list to uninstall AVG software.

I checked for the update in the Windows Registry settings and edited it suitably. Again the software was installed and the problem was fixed.

I explored the console settings of the AVG to view the current status and then configured it appropriately.

Sometimes you have to pay off, when you are not guilty even.

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